Contact
Get in touch
Email is quickest; we reply within a working day. For repairs, send a photo and roughly when you bought it. Wholesale is below.
Write or call
Find us
Online only. Studio pickup in Portland, Oregon, by appointment.Call
(503) 555-0182Hours
Mon–Fri, 9am–5pm PTShop and phone hours
Monday – Friday9:00 am – 5:00 pm PT
Saturday10:00 am – 2:00 pm PT
SundayClosed
Orders placed before noon PT on a weekday ship the same day.
Common questions
Order tracking
A tracking number is emailed when the label prints, usually within a working day.
Changes and cancellations
Change or cancel anything until it ships. After that, use the return label for a full refund.
Wholesale and trade
Write to wholesale@demoshop.example with your shop's name. We open two accounts a season.