Contact
Get in touch
We're a two-person shop, so you'll always hear back from a real person. Most emails get a reply within a few hours on weekdays. For order-specific questions, include your order number and we'll sort it out quickly.
Reach us directly
Find us
[Demo Shop · 114 NW Glisan St · Portland, OR 97209]Call
[[503] 555-0182]Email
[hello@demoshop.com]Hours
Mon–Fri, [9am–5pm] PTWhen we're around
Monday – Friday[9:00 am – 5:00 pm] PT
Saturday[10:00 am – 2:00 pm] PT
SundayClosed
Orders placed before [noon PT] on weekdays ship same day.
Common questions
Where's my order?
Check your confirmation email for a tracking link. If it's been more than [7 business days], write to us and we'll chase it down.
Can I change or cancel my order?
Yes — if you catch us before it ships. Email us immediately and we'll do our best. Once it's with the carrier, we'll process a return when it arrives back.
Wholesale or press inquiries
Write to [[wholesale@demoshop.com]] with a short note about your shop or publication. We read everything.